Archive for the ‘Money’ Category

Wind has started to blow from the right direction…

Posted by: Live Smart   
October 7th,
2009

in regards to bank overdraft fees. I am keeping my eye on the developments and this is good article to get the latest.

Bank fees update

Posted by: Live Smart   
September 23rd,
2009

I am so glad to report that with credit card reform underway banks are modifying their overdraft free structure as well. As you remember, we have talked about overdraft fees before – how unfair and sneaky these can be. Now some big banks are taking a new look how these fees are applied and how they affect people. And they are taking action in the right direction.

Bank of America will be implementing new rule, where you can opt-out** from overdraft protection all together. This means that you will have to go to your branch of Bank of America and request opt-out from overdraft and after that when you use your ATM card and you do not have enough money, the purchase will be denied but you will not be charged $ 35.oo fee either. If you have not opted out, as long as your overage is less than $ 10.00, you will not be charged any fees, as long as you pay the bank back with in 5 days and get your balance back to positive.

JP Morgan Chase & Co is also going to reform their overdraft fees but no details are available at this time. If you are concerned about how your bank is currently handling overdraft fees, read the article linked to educate yourself more on the current trends, then call your bank and ask what is their current overdraft policy, what changes, if any,  are coming and request them to make overdraft fees more customer friendly. Make sure you understand whether your bank is opt-in* or opt-out in regards to overdraft fees and make necessary changes to your account based on your own preferences.

Next we will be talking about smart travel, how to decide what mode of transportation is best to your destination, how to find best deals on airfare and more. Post a question, if you want to know something specific :)

For more information on overdraft fee overhaul in some bigger banks click here.

*opt-in – when you specifically request to be included in the program

**opt-out – when you are automatically enrolled in the program and have to specifically request to be removed from the program.

Budget – your friend, not your jailer.

Posted by: Live Smart   
July 16th,
2009

If you want to have money left over for what you want, you need a budget.

For many people, budget seems like a boring school math assignment. In reality, it is your key to be able to enjoy your life to the fullest. If you have a budget, and you track your expenses, you will have more money left over for fun stuff than if you do not.  Lets look how to come up with a budget the easiest and simplest way:

  • First, write two lists
  • your needs – like rent, food, car insurance and so on per month
  • your wants – movies/eating out, getting another cool toy and so on
    • Next add up how much your needs list costs. Subtract the monthly cost from your monthly take home income.
    • Now you have the amount that you can play with, but this does not mean that this is your play money. No, first you need to make sure that you have savings for  rainy days.
    • If you are just starting out and you have no savings, consider that for  minimum you should have 6 months of costs in your savings account. If you have already some savings, figure out how much more you need to add to get to the target amount.
    • Next figure out how much your wants will cost. See how well they fit into the amount you have left over from your costs.
    • Next allocate how much money will go toward savings and how much will go toward wants. Ideally, you would initially allocate more to the savings, so that you get to your minimum savings rate as soon as possible. But always, leave some money for wants, as this makes it much easier to follow your budget.
    • Once you have your savings account funded, do not stop putting this money aside and spending it on wants. Instead start putting this money aside for your retirement.

    Why do I mention retirement savings to young people? Because the earlier you start, the less per month you need to put aside to get the same end result. Simple example; if you start putting $ 100 aside each month when you are 25 years old and this money earns 5% a year, by the time you are 65, you will have $ 152,000 dollars. To get the same result, you would need to save $ 200 a month if you started as a 35 year old, and $ 400 a month if you started age 45. If you put away $ 400 a month since 25 years old, you would have a cool $ 600,000 in your account by the time you are 65.  If you started as a 45 year old, you would need to put aside almost $ 1500 per month to get the same result. Think about it. I hope my long, convoluted example has made my point – start retirement savings when you are young.
    If after the exercise of coming up with your budget, there is not enough money for all the fun stuff you want to do and get, you have two options:

    • reduce your costs – get a cheaper place to live, or a room mate; find ways to spend less on food, etc. Check out our Simple Living blog for ideas.
    • bring in more money – get a 2nd job; sell stuff that you are not using; start a part time business that could grow into full time and eventually solve all your money problems.

    In the end, you will be successful only if you follow your budget and your actual spending month to month and make it a habit.

    How to avoid bank overdraft fees.

    Posted by: Live Smart   
    July 8th,
    2009

    Until the Regulation E has been approved (see discussion here) and we know exactly how it is going to protect the consumer, high overdraft fees are the fact of life.  If you are hit with those fees frequently while using your ATM card, then you are a good prospect for prepaid credit card.

    There are many of those out there, so be careful and read the fine print so that the one you pick does NOT charge an overdraft fee. The one that we are familiar with and can suggest is WalMart MoneyCard. It does come with some fees but Walmart lowered the fees significantly recently in light of financial troubles in our economy. To get you started takes $ 3.00. To add money can be free (if you get your payroll sent there) or cost you another $ 3.00 at WalMart. It might sound a lot, but you need to add money more than 10 times a month to reach even one overdraft fee.

    MoneyCard Visa/MC works like a regular credit card, except you spend money that you have and have put in there, rather than the money you might not have and borrow from a bank.

    MoneyCard Visa/MC will also help with staying within your budget  (We will talk more about budgets next week). By adding a set amount to your card weekly or semi-weekly, what ever works best for you, will help you to stay within your spending target. You can get your day end balance sent to your e-mail or cell phone for free and that helps to keep track of your spending and how much you have left until next infusion of money.

    Here is a list of thing what not to do with your WalMart MoneyCard:

    Stop paying banks your hard earned money as overdraft fees, start using prepared credit card instead. If you have experience with other prepaid cards, good or bad, please share, so others can learn from your experience.

    More bank news…

    Posted by: Live Smart   
    June 30th,
    2009

    Incidentally we heard back from Senator Nelson and in his letter he noted that good place to get additional help with issues with banks is your own state representatives. This suggestion fits very well with yesterday’s Supreme Court decision that states can apply some of their own laws to big national banks operating within their borders. This a decision  was called by proponents a huge win for consumers and for states seeking more power to regulate financial activities. Read more here.

    It will be interesting to see if the now defunct states usury limit laws will start to be applied again. Read more about the usury law and where your state stands.

    Stay tuned about this exciting new development.

    ATMs – Stay away…

    Posted by: Live Smart   
    June 16th,
    2009

    unless it is your ATM card issuing bank one and you are 100% sure that you will not be charged any fees for withdrawing money or for any other activity that you needed to do. Sometimes just checking your balance can cost you, so make sure you know all the fees that bank can charge you when using ATM machines ahead of time.

    Here is a typical scenario – you need $ 20 or $ 40 cash in your pocket. You go to the closest ATM machine (not your own bank) and you pay $2.00 for the ATM machine owner and $ 2.00 for your own bank for the privilege of getting your own $ 20.00. That is $ 4.00 dollars to get $ 20.00. This is a 20% fee. This is like paying $ 20.00 to get $ 100.00. You get the picture?

    So what should you do, if you need $ 20.00 or $ 40.00 cash. There are two prudent ways to do so:

    • go get it from your bank
    • next time you are in convenience store (any store) making a purchase, ask cash back.

    There are smart and not so smart ways to get your money out of the bank. Choose the smart way and do not pay unnecessary fees, your hard earned money, to the bank.

    Encouraging news from Federal Reserve:

    Posted by: Live Smart   
    June 3rd,
    2009

    We have heard back from Federal Reserve regarding the letter published in “What to do when bank is being unfair – part II”. The encouraging news is that feds are well aware of the problems pointed out in the letter and are working on righting the wrong. Here are the highlights of the reply:

    • Federal Reserve is working on proposal “Regulation E” that would prohibit overdraft fees. The question that is still open is whether this is going to be achieved via the consumer opting in or out of overdraft protection program.
    • The “Regulation E”, if adopted, would also address consumer rights in regards to ACH transactions.

    federalreserveletterCopy of the letter is attached. Current timeline, when the final proposal is going to be published and the new regulations become effective, is not know. We will keep you informed.

    Update on bank being unfair.

    Posted by: Live Smart   
    May 26th,
    2009

    Quick update to folks who have been following this saga. No official word from Navy Federal but the last statement shows that $ 200.00 of reversed fees were applied to the account.

    At least some justice is being done and squeaky wheel does get attention.

    What to do when bank is being unfair – part II

    Posted by: Live Smart   
    May 19th,
    2009

    As mentioned in the previous post, the letter there was being sent to House Financial Services Committee; United States Senate Committee on Banking, Housing and Urban Affairs; Federal Reserve; Senator Nelson; Senator Martinez; Congressman Buchanan and President Obama.

    Here is the text of that letter:

    Mr. Chairman, Senator, Congressman, President

    I am writing to you because in our current economic situation big banks, big auto, and even homeowners are being bailed out by the government. However, the working poor, including our enlisted military men and women, are allowed to be fleeced by the very same big businesses that are being rescued by the taxpayer’s money.

    My son has experienced these problems first hand: I have enclosed a letter that I sent to my son’s financial institution, Navy Federal. I hope that their CEO is going to resolve the issues we have with this institution, but I know that many more people in the military are dealing with the same issues. In order to stop the systematic swindling of our brave men and women, I propose that we enact new legislation that aims to keep taxpayer funded banks from creating more suffering for our soldiers.

    The following is a list of problems and the legislation that could solve them.

    Problem:
    · Financial institutions charge exorbitant amounts when checking account holder goes to negative balance while using debit cards as charge cards.
    · Currently it is more beneficial for the financial institution to allow many small charges that result negative balance than to monitor accounts and refuse charges that would result in negative balance, because each charge carries a hefty reward for the bank.
    · Military credit unions have additional protection against risk of non-payment of those negative balances and additional punitive charges, as they, most of the time, have military payrolls automatically transferred to the accounts. They know the dates that the payrolls are processed and they will take the negative amounts from the payroll before the account holder gets access to the funds.
    · Military Credit Unions have an additional benefit in current economical situation, as the military is guaranteed employment, so no worries that someone may loose their job next month and cannot pay their overdraft fees.

    Remedy:
    · Take away incentives to allow debit card charges that result account balance to go negative.
    · The technology exists that would allow the financial institution to keep track of account balances in real time so no negative balances never occur, as evidenced by Walmart Visa for example.
    · The fees charged for the negative balance, if they happen, should be in proportion to the negative balance. The John Warner National Defense Authorization Act (Also referred to as the Talent Amendment, Public Law 109-364) allows maximum annual interest rate not to exceed 36% for active military. This is good starting point for calculating the maximum fees.

    Problem:
    · Many transactions between financial institutions are done as ACH transactions now a days. Customers have no clear understanding what are the responsibilities of either financial institution. This can and has created undo hardship for the end customer, the checking account holder.

    Remedy:
    · Have clear and equitable rules for ACH transactions, that both banks and credit unions are required to abide by and disclose to their customers.
    · There should be maximum number of days that can pass between the transaction initiation date and completion date by the receiving financial institution (the one that pays out the money). Especially for military personnel, who is often on the field and does not have access to monitor what charges have cleared and what not, knowing what is the maximum amount of time that ACH transaction must be completed is mandatory. ACH transactions are done by computers, so there are no reasonable reasons why they should take weeks to reach the credit union.
    · If ACH transaction cannot be completed because of insufficient funds, the fees/penalties should be proportional to debit. I consider charging 500% fee cruel and unusual punishment, illegal by our Constitution.
    · There should be a law that spells out how many times the same ACH transaction can be re-requested if previous attempts were unsuccessful because of insufficient funds. At least I was told by Navy Federal, that there is no such limit and each request is considered as a separate request and would incur an insufficient funds return fee. So in principle, a financial institution could request the same $ 5.00 amount one hundred times and the account holder would be charged $ 2,500.00 returned check fee by Navy Federal.

    People with limited means, busy defending our freedom, should not be cash cows for any financial institution. Today they are. The fees that they are charged should be fair and in proportion to the services provided. I urge you to end this monumental injustice soon.

    Thank you very much,

    Proud mom of US Marine

    What to do when bank is being unfair.

    Posted by: Live Smart   
    May 4th,
    2009

    This is going to be our first lesson and by the end I hope we will learn many useful life lessons.

    First, you do not have to be rich and have lawyers when you feel that you have been treated unfairly. Below you will see a communication to Navy Federal Credit Union CEO in regards to some very unfair practices. I am sure you know someone or have experienced similar situations yourself. You do not have to take this, you can act and get satisfactory results.

    We will be following this story and updating when we get replies. So lets get started, here is the initial letter:

    To: Cutler Dawson
    President/CEO
    Navy Federal Credit Union
    P.O. Box 3000,
    Merrifield, VA 22119-3000

    April 30, 2009

    From: US Marine Mom

    RE: problems with US Marine checking account # **********

    Mr. Dawson

    You seem to be very proud of the customer service of Navy Federal Credit Union and you are doing a good job selling this image to your potential customers. When I advised my son, US Marine, to sign up with you, I was very hopeful that my son’s experience with your institution would be very much different that it was with his previous military financial institution: FSNB. Unfortunately he experienced problems very similar to those that made him switch banks in the first place.

    Navy Federal likes to portray itself as helping servicemen and women, but instead it is like a wolf in the sheep’s skin; using inside knowledge to make as much profit as it can on the backs of its members: servicemen and women who risk their lives every day in protecting our country.
    Here are the two categories of problems that my son has encountered through out his dealings with Navy Federal:

    Problem I:

    · Navy Federal accepts Debit/Visa charges that result in negative balance in the checking account, hence loaning money to the account holder, then charging illegally enormously high interest rates on those balances. (See table 1 below)

    Table 1.: Debit/Visa card transactions resulting in negative balance and illegally high interest charges.

    Date

    Charge

    Account deficit

    Fee / interest charge

    next paycheck / loan paid

    loan # days

    Annual loan rate*

    Max allowed interest charge **

    3/19/2008

    $ 91.87

    $ 41.76

    $ 20.00

    3/31/2008

    13

    1,345%

    $ 0.54

    3/26/2008

    $ 41.15

    $ 40.21

    $ 20.00

    3/31/2008

    6

    3,026%

    $ 0.24

    6/4/2008

    $ 40.98

    $ 9.65

    $ 25.00

    6/12/2008

    9

    10,507%

    $ 0.09

    7/7/2008

    $ 160.00

    $ 81.57

    $ 25.00

    7/14/2008

    8

    1,398%

    $ 0.64

    7/9/2008

    $ 4.28

    $ 4.28

    $ 25.00

    7/14/2008

    6

    35,533%

    $ 0.03

    7/9/2008

    $ 30.01

    $ 30.01

    $ 25.00

    7/14/2008

    6

    5,068%

    $ 0.18

    *Annual loan rate is calculated based on account deficit, fee charged and number of days Nave Federal carried the loan.
    ** Maximum allowed interest charge is calculated based on The John Warner National Defense Authorization Act (Also referred to as the Talent Amendment, Public Law 109-364), annual interest rate is not to exceed 36%.

    · Navy Federal knows when service man get paid, they have incentive (exorbitant fees) to allow charges that result negative balance as they know they are guaranteed payment back at the next payroll date. This is a very low risk – high reward situation for Navy Federal and exactly opposite situation for our serviceman/women.

    · As you can see in July 2008, Navy Federal allowed 2 additional charges 3 days after the account became negative, one of them resulting thirty five thousand percent annual interest rate. This is obviously done on purpose so they could charge fees and profit at the expense of my son. Other companies using Visa (Walmart money card for example) track the account balance in real time and do not allow the balance to go negative. For your surprise Mr. Cutler Dawson, Walmart does not charge overdraft fees either. They have an incentive to keep track of the balance. They do not profit from negative balances of their customers like you do.

    Mr. Dawson, for the transaction listed in Table 1 Navy federal by law could have charged my son $ 1.71 for the account deficits. Instead it charged $ 140.00. I expect Navy Federal to refund the charges that were over the legally allowed amount – $ 138.29.

    Problem II:
    · Table 2 shows the most recent incident that “broke the camels back” so to speak and prompted me to seek help.

    Table 2.: ACH Funding

    Date charge made with NavyCashCard

    Date Navy Federal rejected charges

    Charge

    Account deficit

    Fee

    Fee as percentage of deficit

    3/17/09

    4/3/2009

    $ 5.00

    $ 5.00

    $ 25.00

    500%

    3/17/09

    4/3/2009

    $ 5.00

    $ 5.00

    $ 25.00

    500%

    3/19/09

    4/3/2009

    $ 5.00

    $ 5.00

    $ 25.00

    500%

    3/20/09

    4/3/2009

    $ 5.00

    $ 5.00

    $ 25.00

    500%

    3/20/09

    4/3/2009

    $ 5.00

    $ 5.00

    $ 25.00

    500%

    3/18/09

    4/3/2009

    $ 10.00

    $ 10.00

    $ 25.00

    250%

    3/21/09

    4/3/2009

    $ 5.00

    $ 5.00

    $ 25.00

    500%

    3/22/09

    4/3/2009

    $ 5.00

    $ 5.00

    $ 25.00

    500%

    3/22/09

    4/3/2009

    $ 5.00

    $ 5.00

    $ 25.00

    500%

    · All those charges were made during deployment via ACH Funding to NavyCashCard. During the whole deployment, these same kinds of transactions took 1, maximum 2 days to clear from Navy Federal checking account. As you can see the last transaction was initiated March the 22nd. The NavyCashCard statement shows balance of $ 0.51 as of March 30th 2009, proving that NavyCashCard had requested all the charges in the table above before March the 30th 2009. As of April 1st 2009, the Navy Federal checking account had balance of $ 894.73 This is more than adequate to pay for the $ 50.00 shown above. For some mysterious reason never explained by your customer service, nor management employees, these charges were not paid before April 1st. . Instead, all these charges were processed April 3rd, by some unexplained insider knowledge exactly at the time the account no longer had the sufficient balance. This resulted fees that were in majority 500 percent of account deficit amount, which is equivalent to highway robbery to say the least.

    · Our attempts to resolve this issue with Navy Federal personnel on April 9 and 10th were stonewalled. No-one in your company seems to know how the computer (apparently someone to blame) did apply the transactions, requested days before, exactly when the account no longer had sufficient funds. Numerous phone calls later, the only thing we achieved was to change the account number, so that no more charges were to occur and hence no more fees added.

    · It is very obvious to us that Navy Federal on purpose did not honor the ACH fund transfer request when posted. Instead waiting for my son’s account to be drawn down. The moment the account did not have enough funds the charges magically appeared and Navy Federal pocketed $ 225.00 for no service.

    Mr. Cutler Dawson I expect an apology and the reverse of all fraudulent check return fees.

    It is very offensive and disturbing that your institution (a military credit union) pretending to be there to help our military personnel, is in fact taking advantage of them as the lowest lowlife would.

    This story will be posted in http://livesmart.banyantree.us/ blog, so that others can learn from it. Any and all follow-up will be posted there as well. I do sincerely hope that these are all only isolated incidents misunderstandings, magically concentrated on one account. I do hope that it is not your company-wide policy, as it appears to be, to systematically and in cold blood fleece the young man and women who sacrifice their lives for our and your country.

    Sincerely,

    US Marine Mother

    CC: House Financial Services Committee; United States Senate Committee on Banking, Housing and Urban Affairs; Federal Reserve; Senator Nelson; Senator Martinez; Congressman Buchanan and President Obama.